Frequently Asked Questions

Everything you need to know about plans, licenses, downloads, and support.

How do licenses get generated after purchase?

Licenses are generated automatically after successful WooCommerce payment and linked to your account.

Is the download URL protected?

Downloads use protected links and ownership checks before any file is delivered.

Can I cancel my subscription anytime?

Yes. You can cancel anytime from your account billing section and keep access until period end.

How do updates work?

Updates are published in the marketplace and attached to your owned items automatically.

How do I get support or report a bug?

Open the support page, create a ticket with your license key, and the team will follow up.

How can I contact support for urgent issues?

Open a support ticket with your order or license details and the team will prioritize production-impacting issues.

Didn't find your answer?

Open a support ticket and include screenshots or project details for faster help.